GBP

A suspended Google Business Profile (GBP) can be frustrating, especially if you rely on it for local visibility and customer leads. Google suspends profiles to maintain the integrity of its platform, but the process can feel confusing. Here’s how to understand, troubleshoot, and fix GBP suspensions. Why Was My GBP Suspended? Common reasons include: Steps to Troubleshoot a Suspension How to Reinstate Your GBPOnce your profile is fully compliant, submit a reinstatement request through Google’s Business Profile Help page. Be clear, honest, and attach relevant documentation. The review process can take days to weeks, so patience is key. Prevent Future Suspensions A GBP suspension isn’t the end of your online visibility. With the right steps, you can restore your profile and continue attracting local customers.

Google reviews are more than just stars on your profile—they’re one of the most powerful trust signals for potential customers. Positive reviews improve your online reputation, boost your visibility in search, and help drive more local traffic to your business. But how can you actually get more reviews? Here are some proven strategies. 1. Ask at the Right TimeTiming is everything. The best moment to ask for a review is right after a customer has had a positive experience with your business—whether that’s after a purchase, a completed service, or a successful consultation. 2. Make It Easy for CustomersDon’t make your customers hunt for where to leave a review. Share a direct link to your Google review page via text, email, or even a QR code on receipts and business cards. The easier the process, the more likely they are to follow through. 3. Train Your Team to Request ReviewsIf your employees interact directly with customers, empower them to politely ask for reviews. A simple reminder at checkout or after a service can make a big difference. 4. Incentivize Without Violating Google’s GuidelinesWhile you can’t offer discounts or gifts in exchange for reviews, you can encourage feedback by creating a culture of appreciation. A simple “We’d love to hear your thoughts on Google” goes a long way. 5. Respond to Every ReviewShow customers you care by responding to both positive and negative reviews. A thoughtful reply not only builds trust but also encourages others to share their experiences. 6. Promote Your Reviews Across ChannelsFeature your best Google reviews on your website, social media, and marketing materials. Highlighting customer feedback reinforces trust and inspires more people to leave reviews. By consistently applying these strategies, you’ll build a strong collection of authentic reviews that boost your reputation and help your business stand out in local searches.

A well-optimized Google Business Profile (GBP) can make the difference between being overlooked and attracting a steady stream of local customers. Since Google often displays business profiles at the top of search results, it’s one of the most powerful tools for improving your visibility online. Here are some essential tips to help you get the most out of your profile. 1. Complete Every SectionFill out all details about your business—name, address, phone number, website, hours, services, and categories. A complete profile makes you appear more trustworthy to both Google and potential customers. 2. Choose the Right CategoriesYour primary category should directly match your core service, while secondary categories can highlight other offerings. Being specific helps your business show up in the right local searches. 3. Add High-Quality Photos and VideosVisuals play a huge role in attracting attention. Upload clear images of your storefront, team, products, and services. Businesses with photos get more clicks and calls. 4. Collect and Respond to ReviewsEncourage satisfied customers to leave reviews and make sure to respond—both to positive and negative feedback. This signals credibility and shows you value customer engagement. 5. Post Regular UpdatesUse the posts feature to share promotions, events, blog content, or company news. Regular activity keeps your profile fresh and engaging. 6. Use Keywords NaturallyInclude relevant keywords in your business description and services section. This can help Google better understand what your business offers. 7. Track InsightsRegularly review the analytics available in your GBP dashboard. You’ll see how people find your listing and how they interact with it, which helps guide future improvements. By keeping your Google Business Profile active and optimized, you not only improve your local SEO but also build trust and credibility with your target audience.